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Refund Policy

Last updated: 30 October 2026

1. Free credits

Free credits have no cash value and cannot be refunded.

2. Credit packs

If you have not used any credits from a pack, you can ask for a refund within 7 days of buying it. Once any credit from that pack has been used, the pack is not refundable.

3. Plans

Plans give access for 30 days. You can ask for a refund within 7 days of buying a plan if you have not used the tools since buying it. After that, plans are not refundable.

4. Problems with a payment

If you were charged but did not receive your credits or plan, write to us and we will fix it or refund you. If you were charged twice for the same purchase, we will refund the extra charge in full.

5. How to ask

Email netbazaar9@gmail.com from your account email with your payment id (from the Razorpay receipt) and a short note on what went wrong. We aim to reply within 3 working days.

6. How refunds are paid

Approved refunds go back to the original payment method. Banks usually take 5 to 10 working days to show them.

7. Changes

We may update this policy. The version on this page at the time of your purchase applies to that purchase.