Return check-in

Scan every returned parcel, mark its condition, and put good items back into stock. Bad ones are saved with proof details for your claim.

1. Scan the returned parcel

Parcel barcode (AWB) or order number

2. What condition is it in?

Product (SKU)

Note (optional)

Add 1 back to my stock (only for OK items)

Returns you have checked

When	Parcel	SKU	Condition	Stock
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Open the parcel on camera or take photos of the box, the label and the product before you do anything else. Those photos are your proof if you raise a claim, and the marketplace usually gives only a few days to do so.